Taylorsville

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Make a Suggestion/Submit a Complaint

Welcome

If you see a pothole, let us know.Have you ever wanted to contact the Mayor, the City Council or City staff using e-mail and the Internet to voice a concern, ask a question, or submit a request for information? Now you can 24-hours a day, 7-days a week, and always at your convenience!

The City of Taylorsville has implemented a new computer software program called Customer Service Request Tracking System. The program is hosted on the City’s web page and uses the Internet to allow residents, customers, businesses, and visitors to submit and track comments, complaints, and requests in a timely and coordinated manner. Best of all this program is offered free of charge to enhance the delivery of all City services.

How to Use the System

Directly below (framed in blue), click on the link that says: "Create Request."

You will be able to select many different areas in which you can submit a request. If you don't know what area the issue you wish to report is in, simply select "other." Please fill out the form, and provide us with as many specific details as possible. We ask for your e-mail address and phone number, in case we have follow up questions. Once you have created a support ticket, you can track its progress in this application.

Thank you in advance for providing Taylorsville City the opportunity to serve you.